If you're experiencing lag or login issues, try these steps to resolve the problem. If you're still unable to run the game smoothly or log in, please consider reinstalling the app.

■ Steps to follow:

1. Delete unnecessary apps and data from your mobile device.

2. Update your mobile device's OS to the latest version.

3. Verify your Wi-Fi and data reception.

4. Adjust the in-game graphics quality to match your device's specifications.

5. Restart your mobile device.

■ How to delete and reinstall data/cache:

1. Go to Settings > Application Management > Application Manager > ASTRA: Knights of Veda.

2. Delete the game in this order: [Delete cache > Data > Delete] (Android only).

3. Visit the App Store and reinstall [ASTRA: Knights of Veda], then launch it. (iOS only)

※ The path may vary depending on your device.

※ When downloading, ensure a stable network environment, as network usage fees may apply depending on your internet connection."