This error message occurs when the installed DirectX version on your PC is outdated or if the graphics card is not installed. If you encounter this error message despite your PC meeting or exceeding the minimum specifications, please update DirectX to the latest version.

■ How to check the graphics driver:

1. NVIDIA: If you have GeForce Experience installed, the driver will update automatically.

2. Manually update the driver through the GeForce website.

3. Search for the driver through the AMD website and proceed with the update.